Support Board
Date/Time: Thu, 06 Mar 2025 09:13:49 +0000
Post From: Depth data not downloading on chartbooks
| [2021-12-10 22:31:21] |
| John - SC Support - Posts: 38425 |
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We opened this after the market had closed for the weekend, so we do not know if we would have received the new data as it came in. We will have to look at this on Monday. But, when we forced the download of the historical market depth data, it filled in correctly. We want you to try downloading the historical depth data. Refer to the instructions at the following link. You will need to do instructions 1-6 and then 8 (7 talks about automatic downloads, but that is not occurring for you right now anyway): Market Depth Historical Graph: Downloading Of Historical Market Depth Data Let us know if you get the downloaded market depth data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |