Support Board
Date/Time: Tue, 04 Mar 2025 15:17:36 +0000
Post From: I can't load any contracts CL, GD, ES
| [2021-12-10 17:35:39] |
| John - SC Support - Posts: 38344 |
|
The reason why you are getting those messages is because the exchange you had activated for the Denali Exchange Data Feed did not automatically renew on December 1, 2021. And since you are not setup to get the data from CQG, you are getting those error messages. To fix this, just activate the exchanges you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Quite honestly, we have no idea why you were not getting these messages starting on December 1, 2021. You really should have been. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |