Support Board
Date/Time: Tue, 04 Mar 2025 14:58:43 +0000
Post From: Trading Keys are unreliable
| [2021-12-09 22:01:06] |
| User145424 - Posts: 11 |
|
Thanks for the reply. Everything was enabled and the shortcuts do work, they just don't work reliably and the key press just appears to be ignored, especially, but certainly not only, so when the order flow is fast. Looking at the trade service log, there are a lot of order modification errors due to different issues but I think one of the ones where it was not moving was at the same time as this, which occurred many times in rapid succession - probably as I repeatedly pressed the key.(in the end, the position closed by hitting its stop rather than having the target order close it for what I had hoped was a small profit. Order modification failed (InternalOrderID) | Price and quantity (4686.25, 1) for order modification are the same as existing order. | Move target orders to price. Internal Order ID: 17718. Service Order ID: 1897434141. Symbol: F.US.MESZ21. Account: XXXXXX| 2021-12-09 19:29:15.675 It suggests that the order was already at the price, whereas it was about 6 or 7 points away |