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Date/Time: Tue, 04 Mar 2025 15:18:35 +0000



Post From: Order won't cancel

[2021-12-09 17:25:15]
Sierra_Chart Engineering - Posts: 18641
You need to contact your broker to cancel those orders or to help with them. We have no control over that.

You definitely do not need to restart. At most you might need to reconnect to the data feed but not because of any issue within Sierra Chart. Instructions:

File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing