Support Board
Date/Time: Tue, 04 Mar 2025 12:30:53 +0000
Post From: IB / SC data trade service settings
| [2021-12-06 18:47:59] |
| John - SC Support - Posts: 38341 |
|
What you are wanting to do should be the situation you have. The only reason you would not be getting the data from us is if the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds was set to No. Please double-check that this is set to Yes, in which case your data would be coming from the Denali Exchange Data Feed and you should not see anything different in the charts just due to connecting to IB. Let us know what exactly has changed in the chart and give us a screenshot showing the issue (if you can). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |