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Date/Time: Tue, 04 Mar 2025 10:37:03 +0000

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Post From: Connection issue

[2021-12-02 18:28:35]
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SC Support - Posts: 1939
If a Trading Technologies User and/or Account is not properly configured by the clearing firm it will result in order rejections.

If you encounter the below order rejections as indicated in the Trade >> Trade Service Log, then your clearing firm needs to make the changes as shown in the screenshots below.
Rejection message: Text: Insufficient permissions : route does not exist for clientCompId LIVE_SIERRA_3, route : 94008 , 7.

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Solution: see the screenshots attached, they will be helpful to your broker as he works on fixing the set-up configuration on TT.

https://web.archive.org/web/20200926021450/https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Date Time Of Last Edit: 2021-12-02 18:37:42
imageTT_AccountConfiguration1.png / V - Attached On 2021-12-02 18:27:14 UTC - Size: 47.26 KB - 134 views
imageTT_AccountConfiguration4.png / V - Attached On 2021-12-02 18:27:25 UTC - Size: 84.79 KB - 131 views
imageTT_AccountConfiguration5.png / V - Attached On 2021-12-02 18:27:34 UTC - Size: 23.03 KB - 142 views
imageTT_AccountConfiguration6.png / V - Attached On 2021-12-02 18:27:42 UTC - Size: 26.67 KB - 140 views
imageTT_AccountConfiguration7.png / V - Attached On 2021-12-02 18:27:51 UTC - Size: 60.31 KB - 138 views