Support Board
Date/Time: Tue, 26 Nov 2024 00:31:46 +0000
Post From: Sierra chart data feed - charts are not live
| [2014-03-19 18:50:48] |
| User63019 - Posts: 1 |
|
Hi, I have Sieera chart datafeed and account at interactivebrokers. Historical data downloads fine but chart is not moving,has no live data. From the log I can sess that I hava balance below 500 but I have much more at IB (username ladosek) Software version: 1102 | 2014-03-19 19:32:41 Usage end date: 2014-03-25 | 2014-03-19 19:32:41 Enabled for: Sierra Chart Historical Data Service. | 2014-03-19 19:32:41 Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-19 19:32:41 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-03-19 19:32:41 Received 1 data feed usernames. | 2014-03-19 19:32:41 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-19 19:32:41 Active service: Interactive Brokers | 2014-03-19 19:32:41 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-03-19 19:32:41 2014-03-19 19:32:41 Local computer clock time | 2014-03-19 19:32:41 2014-03-19 18:32:41 GMT time | 2014-03-19 19:32:41 2014-03-19 19:32:41 Time zone adjusted time | 2014-03-19 19:32:41 Time difference to server time: 1 seconds. | 2014-03-19 19:32:41 Program path: C:\SierraChart\ | 2014-03-19 19:32:41 Data Files path: C:\SierraChart\Data\ | 2014-03-19 19:32:41 OS Version Number: 6.2 | 2014-03-19 19:32:41 Checking for new symbol settings for ib | 2014-03-19 19:32:41 Requesting symbol settings for ib. Overwrite = on. | 2014-03-19 19:32:41 Request for symbol settings completed. | 2014-03-19 19:32:42 Processed received symbol settings | 2014-03-19 19:32:43 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-03-19 19:32:46 The network socket is connected. | 2014-03-19 19:32:46 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-03-19 19:32:46 TWS server version: 70 | 2014-03-19 19:32:46 IB: Connected. Waiting for account information. | 2014-03-19 19:32:46 IB Account information received. | 2014-03-19 19:32:46 Connected to IB Live account. | 2014-03-19 19:32:46 Interactive Brokers: Requesting Trade Positions for account: U1196028 | 2014-03-19 19:32:46 Next valid order ID: 1 | 2014-03-19 19:32:46 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-03-19 19:32:46 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-03-19 19:32:46 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2014-03-19 19:32:46 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-03-19 19:32:46 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-03-19 19:32:46 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-03-19 19:32:46 Next valid order ID: 1 | 2014-03-19 19:32:46 IB Account information received. | 2014-03-19 19:32:46 Connected to IB Live account. | 2014-03-19 19:32:46 Interactive Brokers: Received Trade Positions download end message for account U1196028 | 2014-03-19 19:32:46 Total account balances are below 500. Must be >= 500 to use Sierra Chart CME futures data. | 2014-03-19 19:32:51 Date rule based rollover from NQ-201312-GLOBEX to next contract occurs at 2013-12-12 | 2014-03-19 19:32:51 Date rule based rollover from NQ-201403-GLOBEX to next contract occurs at 2014-03-13 | 2014-03-19 19:32:51 Date rule based rollover from NQ-201406-GLOBEX to next contract occurs at 2014-06-12 | 2014-03-19 19:32:51 Checking Intraday data file for symbol NQ-201312-GLOBEX for the date range from 2013-09-12 to 2013-12-12 | 2014-03-19 19:32:51 Checking Daily data file for symbol NQ-201312-GLOBEX for the date range from 2013-09-12 to 2013-12-07 | 2014-03-19 19:32:51 Checking Intraday data file for symbol NQ-201403-GLOBEX for the date range from 2013-12-12 to 2014-03-13 | 2014-03-19 19:32:51 Checking Daily data file for symbol NQ-201403-GLOBEX for the date range from 2013-12-12 to 2014-03-08 | 2014-03-19 19:32:51 Checking Intraday data file for symbol NQ-201406-GLOBEX for the date range from 2014-03-13 to 0 | 2014-03-19 19:32:51 Checking Daily data file for symbol NQ-201406-GLOBEX for the date range from 2014-03-13 to 0 | 2014-03-19 19:32:51 Symbols used for NQ-201406-GLOBEX continuous contract chart: | 2014-03-19 19:32:51 NQ-201312-GLOBEX | 2014-03-19 19:32:51 NQ-201403-GLOBEX | 2014-03-19 19:32:51 NQ-201406-GLOBEX | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: Performing continuous futures contract back adjustment calculations. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: NQ-201312-GLOBEX Open price on 2013-12-12 is 3471.25. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: NQ-201403-GLOBEX Open price on 2013-12-12 is 3466.75. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: NQ-201312-GLOBEX price difference to NQ-201403-GLOBEX is -4.5. | 2014-03-19 19:32:51 Error while getting daily open price with date 2014-03-16 from file. C:\SierraChart\Data\NQH14.dly. Error: Encountered end of file. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: NQ-201406-GLOBEX Open price on 2014-03-13 is 3701. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: NQ-201403-GLOBEX price difference to NQ-201406-GLOBEX is 0. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: Back adjust amount for symbol NQ-201312-GLOBEX is -4.5. | 2014-03-19 19:32:51 NQ-201406-GLOBEX [CB] 30 Min #3: Back adjust amount for symbol NQ-201403-GLOBEX is 0. | 2014-03-19 19:32:51 Mapping NQ-201406-GLOBEX to NQM4. Service code: cme | 2014-03-19 19:32:51 SC Exchange Data - Starting real-time market data updates for: NQM4 | 2014-03-19 19:32:51 Using username 0 | 2014-03-19 19:32:51 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-03-19 19:32:51 Socket error on address resolution: Windows error code 11002: Toto je obvykle přechodná porucha během překladu názvů hostitele a znamená, že místní server nepřijal odpověď od autoritativního serveru. | 2014-03-19 19:32:51 SC Exchange Data: Disconnected from the server. | 2014-03-19 19:32:51 SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-03-19 19:32:51 HD Request # 2 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-03-19 19:32:51 HD Request # 2 - Download start Date-Time: 2014-03-17 20:38:23.0 | 2014-03-19 19:32:51 HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-19 19:32:52 Socket error on address resolution: Windows error code 11002: Toto je obvykle přechodná porucha během překladu názvů hostitele a znamená, že místní server nepřijal odpověď od autoritativního serveru. | 2014-03-19 19:32:52 HD Request # 2 - Error downloading historical Intraday data for NQ-201406-GLOBEX. The network socket has been closed. Retrying download. | 2014-03-19 19:32:52 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-GLOBEX | 2014-03-19 19:32:52 HD Request # 3 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-03-19 19:32:52 HD Request # 3 - Download start Date-Time: 2014-03-17 20:38:23.0 | 2014-03-19 19:32:52 HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-19 19:32:52 Mapping YM-201406-ECBOT to YMM4. Service code: cbot | 2014-03-19 19:32:52 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-19 19:32:52 SC Exchange Data - Starting real-time market data updates for: YMM4 | 2014-03-19 19:32:52 Using username 0 | 2014-03-19 19:32:52 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-03-19 19:32:52 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-19 19:32:52 Mapping ES-201406-GLOBEX to ESM4. Service code: cme | 2014-03-19 19:32:52 SC Exchange Data - Starting real-time market data updates for: ESM4 | 2014-03-19 19:32:52 IB: Requesting historical order fills for account U1196028 | 2014-03-19 19:32:52 Interactive Brokers: Received Open orders end message. | 2014-03-19 19:32:52 The network socket is connected. | 2014-03-19 19:32:52 HD Request # 3 - Sending historical data logon request message. | 2014-03-19 19:32:52 The network socket is connected. | 2014-03-19 19:32:52 SC Exchange Data: Connected to server. | 2014-03-19 19:32:52 SC Exchange Data: Sending logon request message. | 2014-03-19 19:32:52 SC Market Stats - Starting real-time market data updates for: TICK-NYSE | 2014-03-19 19:32:52 SC Market Stats: Connecting to the server ds5.sierracharts.com. Port 443 | 2014-03-19 19:32:52 Socket error on address resolution: Windows error code 11002: Toto je obvykle přechodná porucha během překladu názvů hostitele a znamená, že místní server nepřijal odpověď od autoritativního serveru. | 2014-03-19 19:32:52 SC Market Stats: Disconnected from the server. | 2014-03-19 19:32:52 SC Market Stats: Data feed disconnected. Will reconnect. | 2014-03-19 19:32:52 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-19 19:32:53 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-19 19:32:53 SC Exchange Data - Successfully connected. | 2014-03-19 19:32:53 SC Exchange Data - Restarting real-time data updates for symbol: ES-201406-GLOBEX -> ESM4 | 2014-03-19 19:32:53 SC Exchange Data - Restarting real-time data updates for symbol: NQ-201406-GLOBEX -> NQM4 | 2014-03-19 19:32:53 SC Exchange Data - Restarting real-time data updates for symbol: YM-201406-ECBOT -> YMM4 | 2014-03-19 19:32:53 HD Request # 3 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-17 19:38:23. Record interval: 0 | 2014-03-19 19:32:53 Symbol Error - ES-201406-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-19 19:32:53 Symbol Error - NQ-201406-GLOBEX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-19 19:32:53 Symbol Error - YM-201406-ECBOT is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-19 19:32:53 HD Request # 3 - Decompressing data. | 2014-03-19 19:32:53 HD Request # 3 - Receiving Intraday data for NQ-201406-GLOBEX starting at 2014-03-17 20:38:23 | 2014-03-19 19:32:53 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-03-17 20:38:24 | 2014-03-19 19:32:53 SC Market Stats: Connecting to the server ds3.sierracharts.com. Port 443 | 2014-03-19 19:32:54 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-19 19:32:54 The network socket is connected. | 2014-03-19 19:32:54 SC Market Stats: Connected to server. | 2014-03-19 19:32:54 SC Market Stats: Sending logon request message. | 2014-03-19 19:32:54 SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-19 19:32:55 SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-19 19:32:55 SC Market Stats - Successfully connected. | 2014-03-19 19:32:55 SC Market Stats - Restarting real-time data updates for symbol: TICK-NYSE | 2014-03-19 19:32:55 The network socket for historical data has been closed. | 2014-03-19 19:32:55 HD Request # 3 - Received 304098 records from 2014-03-17 20:38:23 to 2014-03-19 19:22:55 (46.7 hours) and wrote 304093 records for NQ-201406-GLOBEX | 2014-03-19 19:32:55 HD Request # 3 - Intraday download COMPLETE for NQ-201406-GLOBEX | 2014-03-19 19:32:55 Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-03-19 19:32:55 |