Support Board
Date/Time: Tue, 04 Mar 2025 06:46:12 +0000
Post From: Updated to version 2328 and now get a connection error
| [2021-11-23 15:53:02] |
| PhiX - Posts: 36 |
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I did not change the settings prior to updating to 2328. It was set for "Advantage" and worked fine using 2320 but has connection errors with 2328. My 2nd PC on version 2320 is also set for "Advantage" and currently connects with no problem. I changed the clearing firm from "Advantage" to "Advantage/Stage 5" on the PC using 2328 and that fixed it...it now connects. So there is the problem and the solution..."Advantage" does not work with 2328 but works with prior versions. "Advantage/Stage 5" must be used for 2328 - if Stage 5 is your broker. I had no idea there were 2 choices for Advantage as the clearing firm...one which is broker specific. Thanks for the help. |