Support Board
Date/Time: Tue, 26 Nov 2024 00:33:20 +0000
Post From: Data keeps stopping from CTS
| [2014-03-19 00:03:46] |
| GC72 - Posts: 9 |
|
Hi, I updated all the symbols by doing a full reset. Unfortunately still no data coming through. Here is the log: Software version: 1107 | 2014-03-18 19:01:03 Usage end date: 2014-04-10 | 2014-03-18 19:01:03 Enabled for: Sierra Chart Historical Data Service. | 2014-03-18 19:01:03 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-18 19:01:03 Active service: CTS T4 | 2014-03-18 19:01:03 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-18 19:01:03 2014-03-18 19:01:03 Local computer clock time | 2014-03-18 19:01:03 2014-03-19 00:01:03 GMT time | 2014-03-18 19:01:03 2014-03-18 19:01:03 Time zone adjusted time | 2014-03-18 19:01:03 Time difference to server time: 2 seconds. | 2014-03-18 19:01:03 Program path: C:\SierraChart\ | 2014-03-18 19:01:03 Data Files path: C:\SierraChart\Data\ | 2014-03-18 19:01:03 OS Version Number: 6.1 | 2014-03-18 19:01:03 Checking for new symbol settings for cts | 2014-03-18 19:01:03 Symbol settings are up-to-date for cts | 2014-03-18 19:01:04 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-03-18 19:01:08 CTS FIX - Firm: PTP | 2014-03-18 19:01:08 Socket error on address resolution: Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. | 2014-03-18 19:01:08 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-03-18 19:01:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-18 19:01:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-18 19:01:08 CTS FIX: Disconnected. | 2014-03-18 19:01:08 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-18 19:01:08 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-03-18 19:01:12 CTS FIX - Firm: PTP | 2014-03-18 19:01:12 Socket error on address resolution: Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. | 2014-03-18 19:01:12 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-03-18 19:01:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-18 19:01:12 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-18 19:01:12 CTS FIX: Disconnected. | 2014-03-18 19:01:12 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-18 19:01:12 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-03-18 19:01:15 CTS FIX - Firm: PTP | 2014-03-18 19:01:15 Socket error on address resolution: Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. | 2014-03-18 19:01:15 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-03-18 19:01:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-03-18 19:01:15 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-03-18 19:01:15 CTS FIX: Disconnected. | 2014-03-18 19:01:15 Will reconnect to the server in 3.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-03-18 19:01:15 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-03-18 19:01:18 CTS FIX - Firm: PTP | 2014-03-18 19:01:18 Resolved address fix-sim.t4login.com to IP 74.201.6.199 | 2014-03-18 19:01:18 The network socket is connected. | 2014-03-18 19:01:18 Starting SSL connection on the socket. | 2014-03-18 19:01:18 SSL socket is now connected. | 2014-03-18 19:01:18 CTS FIX: Sending the Logon message. | 2014-03-18 19:01:18 CTS FIX: Connected to data and trade server. | 2014-03-18 19:01:20 CTS FIX: Received Account List collateral report. | 2014-03-18 19:01:20 CTS FIX: Subscribing to account: GC1 | 2014-03-18 19:01:20 CTS FIX: Received Account Update collateral report. | 2014-03-18 19:01:21 CTS FIX: Requesting Open Orders for account: GC1 | 2014-03-18 19:01:25 CTS FIX: Received Account List collateral report. | 2014-03-18 19:01:25 CTS FIX: Received Account List collateral report. | 2014-03-18 19:01:35 ES.CME_20140600_ESM4.CME_Eq [CBV] 60 Min #2: Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2014-03-18 19:01:47 ES.CME_20140600_ESM4.CME_Eq [CBV] 60 Min #2: There are no continuous futures contracts symbols. Loading data normally. | 2014-03-18 19:01:47 CTS T4 - Starting real-time market data updates for: ES.CME_20140600_ESM4.CME_Eq | 2014-03-18 19:01:47 HD Request # 2 - Downloading Intraday chart data for ES.CME_20140600_ESM4.CME_Eq to the file ES.CME_20140600_ESM4.CME_Eq.scid. Service: cts | 2014-03-18 19:01:47 HD Request # 2 - Download start Date-Time: 2014-03-18 18:59:27.0 | 2014-03-18 19:01:47 HD Request # 2 - Error downloading historical Intraday data for ES.CME_20140600_ESM4.CME_Eq. Symbol Settings not found for symbol | 2014-03-18 19:01:47 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.CME_20140600_ESM4.CME_Eq | 2014-03-18 19:01:47 HD Request # 2 - Intraday download COMPLETE for ES.CME_20140600_ESM4.CME_Eq | 2014-03-18 19:01:48 Real-time Intraday chart data file updates started for ES.CME_20140600_ESM4.CME_Eq | 2014-03-18 19:01:48 SYMBOL DEF: 8=FIX.4.29=25535=d34=4249=PTP56=SierraChart50=T4FIX52=20140319-00:01:46.262320=S1949357322=sd-3/18/2014 7:01:46 PM323=4911=155=ES107=SIM:E-mini S&P 500 Jun1448=CME_20140600_ESM440=2083207=CME_Eq200=20140600167=FUT762=0562=115=USD1146=12.55770=25/110=151 | 2014-03-18 19:01:48 CTS T4 - Starting real-time market data updates for: ES.20140600.CME_Eq | 2014-03-18 19:01:48 HD Request # 3 - Downloading Historical Daily chart data for ESM14. Starting date: 2014-03-17. Service: cts | 2014-03-18 19:01:48 Historical data download counter reset. | 2014-03-18 19:01:48 HD Request # 3 - Requesting historical Daily data for ESM14 starting at 2014-03-16 | 2014-03-18 19:01:48 SC Market Stats - Starting real-time market data updates for: TICK-NYSE | 2014-03-18 19:01:48 SC Market Stats: Connecting to the server ds3.sierracharts.com. Port 443 | 2014-03-18 19:01:48 HD Request # 4 - Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-03-18 19:01:48 HD Request # 4 - Download start Date-Time: 2014-03-18 19:00:00.0 | 2014-03-18 19:01:48 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-18 19:01:48 HD Request # 4 - Using server: ds4.sierracharts.com port 10149 | 2014-03-18 19:01:48 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-18 19:01:48 SC Market Stats - Starting real-time market data updates for: TICK-SP | 2014-03-18 19:01:48 SC Market Stats: Internal connection status not disconnected or reconnecting. | 2014-03-18 19:01:48 SC Market Stats - Starting real-time market data updates for: ADR-NYSE | 2014-03-18 19:01:48 SC Market Stats: Internal connection status not disconnected or reconnecting. | 2014-03-18 19:01:48 The network socket is connected. | 2014-03-18 19:01:48 HD Request # 4 - Sending historical data logon request message. | 2014-03-18 19:01:48 The network socket is connected. | 2014-03-18 19:01:48 SC Market Stats: Connected to server. | 2014-03-18 19:01:48 SC Market Stats: Sending logon request message. | 2014-03-18 19:01:48 HD Request # 3 - Receiving historical Daily data for ESM14 starting at 2014-03-17 | 2014-03-18 19:01:48 Writing historical Daily data for ESM14 to the file ESM14.dly | 2014-03-18 19:01:48 HD Request # 3 - Received 3 records from 2014-03-17 00:00:00 to 2014-03-19 00:00:00 (3.0 days) and wrote 3 records for ESM14 | 2014-03-18 19:01:48 HD Request # 3 - Daily download COMPLETE for ESM14 | 2014-03-18 19:01:48 HD Request # 4 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-03-19 00:00:00. Record interval: 0 | 2014-03-18 19:01:49 HD Request # 4 - Decompressing data. | 2014-03-18 19:01:49 HD Request # 4 - Receiving Intraday data for TICK-NYSE starting at 2014-03-18 19:00:00 | 2014-03-18 19:01:49 The network socket for historical data has been closed. | 2014-03-18 19:01:49 HD Request # 4 - Received 1 record from 2014-03-18 19:00:00 to 2014-03-18 19:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2014-03-18 19:01:49 HD Request # 4 - Intraday download COMPLETE for TICK-NYSE | 2014-03-18 19:01:49 Real-time Intraday chart data file updates started for TICK-NYSE | 2014-03-18 19:01:49 SC Market Stats Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-18 19:01:49 SC Market Stats - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-18 19:01:49 SC Market Stats - Successfully connected. | 2014-03-18 19:01:49 SC Market Stats - Restarting real-time data updates for symbol: ADR-NYSE | 2014-03-18 19:01:49 SC Market Stats - Restarting real-time data updates for symbol: TICK-NYSE | 2014-03-18 19:01:49 SC Market Stats - Restarting real-time data updates for symbol: TICK-SP | 2014-03-18 19:01:49 HD Request # 5 - Downloading Intraday chart data for TICK-SP to the file TICK-SP.scid. Service: statscalc | 2014-03-18 19:01:49 HD Request # 5 - Download start Date-Time: 2014-03-18 19:00:00.0 | 2014-03-18 19:01:49 HD Request # 5 - Using server: ds5.sierracharts.com port 10149 | 2014-03-18 19:01:49 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-03-18 19:01:49 The network socket is connected. | 2014-03-18 19:01:49 HD Request # 5 - Sending historical data logon request message. | 2014-03-18 19:01:49 HD Request # 5 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-03-19 00:00:00. Record interval: 0 | 2014-03-18 19:01:50 HD Request # 5 - Decompressing data. | 2014-03-18 19:01:50 HD Request # 5 - Receiving Intraday data for TICK-SP starting at 2014-03-18 19:00:00 | 2014-03-18 19:01:50 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-03-18 19:00:00 | 2014-03-18 19:01:50 The network socket for historical data has been closed. | 2014-03-18 19:01:50 HD Request # 5 - Received 3 records from 2014-03-18 19:00:00 to 2014-03-18 19:00:00 (0.0 seconds) and wrote 2 records for TICK-SP | 2014-03-18 19:01:50 HD Request # 5 - Intraday download COMPLETE for TICK-SP | 2014-03-18 19:01:50 Real-time Intraday chart data file updates started for TICK-SP | 2014-03-18 19:01:50 HD Request # 6 - Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2014-03-18 19:01:50 HD Request # 6 - Download start Date-Time: 2014-03-18 19:00:00.0 | 2014-03-18 19:01:50 HD Request # 6 - Using server: ds3.sierracharts.com port 10149 | 2014-03-18 19:01:50 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-03-18 19:01:50 The network socket is connected. | 2014-03-18 19:01:50 HD Request # 6 - Sending historical data logon request message. | 2014-03-18 19:01:50 HD Request # 6 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-03-19 00:00:00. Record interval: 0 | 2014-03-18 19:01:51 HD Request # 6 - Decompressing data. | 2014-03-18 19:01:51 HD Request # 6 - Receiving Intraday data for ADR-NYSE starting at 2014-03-18 19:00:00 | 2014-03-18 19:01:51 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-03-18 19:00:00 | 2014-03-18 19:01:51 The network socket for historical data has been closed. | 2014-03-18 19:01:51 HD Request # 6 - Received 3 records from 2014-03-18 19:00:00 to 2014-03-18 19:00:00 (0.0 seconds) and wrote 2 records for ADR-NYSE | 2014-03-18 19:01:51 HD Request # 6 - Intraday download COMPLETE for ADR-NYSE | 2014-03-18 19:01:51 Real-time Intraday chart data file updates started for ADR-NYSE | 2014-03-18 19:01:51 HD Request # 7 - Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-03-18 19:01:51 HD Request # 7 - Download start Date-Time: 2014-03-18 19:00:00.0 | 2014-03-18 19:01:51 HD Request # 7 - Using server: ds4.sierracharts.com port 10149 | 2014-03-18 19:01:51 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-03-18 19:01:51 The network socket is connected. | 2014-03-18 19:01:51 HD Request # 7 - Sending historical data logon request message. | 2014-03-18 19:01:51 HD Request # 7 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-03-19 00:00:00. Record interval: 0 | 2014-03-18 19:01:51 HD Request # 7 - Decompressing data. | 2014-03-18 19:01:51 HD Request # 7 - Receiving Intraday data for TICK-NYSE starting at 2014-03-18 19:00:00 | 2014-03-18 19:01:51 The network socket for historical data has been closed. | 2014-03-18 19:01:51 HD Request # 7 - Received 1 record from 2014-03-18 19:00:00 to 2014-03-18 19:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2014-03-18 19:01:51 HD Request # 7 - Intraday download COMPLETE for TICK-NYSE | 2014-03-18 19:01:51 Real-time Intraday chart data file updates started for TICK-NYSE | 2014-03-18 19:01:51 CTS T4 - Sending security definition request for symbol ES.20140600.CME_Eq | 2014-03-18 19:01:52 CTS T4: Received matching security definition for symbol ES.20140600.CME_Eq. Subscribing to data. | 2014-03-18 19:01:53 CTS T4: Received 20 security definitions for underlying symbol ES | 2014-03-18 19:01:53 CTS T4 - Sending security definition request for symbol ES.CME_20140600_ESM4.CME_Eq | 2014-03-18 19:01:54 CTS T4: Received 20 security definitions for underlying symbol ES | 2014-03-18 19:01:54 |