Support Board
Date/Time: Tue, 26 Nov 2024 00:24:55 +0000
Post From: Data keeps stopping from CTS
| [2014-03-18 21:43:34] |
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We apologize for the delay with responding. We try to be on top of these questions as soon as possible. Did you update the symbols in the charts and Trade DOM windows to the new symbol format? This is documented here: Notice: CTS Trading Service Symbols | Post: 27451 After you do that, make sure you reconnect to the data feed with the commands on the File menu. If you still have a problem, provide a copy of the Message Log, following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-18 21:44:17
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