Support Board
Date/Time: Tue, 04 Mar 2025 01:05:54 +0000
Post From: custom index
| [2021-11-11 22:56:21] |
| John - SC Support - Posts: 38341 |
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We would like for you to do the following for us: - Put your Sierra Chart in Simulation Mode by selecting Trade >> Trade Simulation Mode On. - Go to your CL chart and enter an order as you have been. Since you are in Trade Simulation, it will not go to the exchange. - Make sure you can see all 3 of the order lines for that order (parent and Attached orders). Scale the chart as necessary to ensure that all 3 order lines are visible. - Take a screen shot of that chart by selecting Edit >> Screen Images >> Upload Chart with Overlays. You will get a popup message telling you that the capture has been done and asking if you want to copy the link for the image. Select Yes and then paste the link into this thread and post it for us. If one of orders is a Market if Touched (MIT) then it should state that in the order line and we can then figure out where it is coming from. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |