Support Board
Date/Time: Mon, 03 Mar 2025 22:43:08 +0000
Post From: OneUp trading account evaluation
| [2021-11-11 14:59:38] |
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We have an answer from Rithmic. We really needed the Trade Activity Log data in order to clearly identify the problem but we know what the issue is. Your account identifier is longer than 31 characters. It needs to be shortened to no more than 31. Contact your account provider and have them resolve this. Let us know you received this response. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-11 15:00:02
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