Support Board
Date/Time: Mon, 03 Mar 2025 22:49:19 +0000
Post From: OneUp trading account evaluation
| [2021-11-08 15:26:26] |
| Sierra_Chart Engineering - Posts: 18631 |
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Based upon what we see in post #6, the Rithmic server is not responding to an order you have submitted. We want to get more details about this so we can submit to Rithmic. Follow the instructions here to get us the lines from the Trade Activity Log for that order: Trade Activity Log: Providing Trade Activity Log Data Lines to Support (Providing Trade Activity Log Data to Support) Regarding post #7, is this with an actual live trading account or with a service like this One up trader? There are other supported Trading services you can use instead of Rithmic: Supported Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-08 16:33:00
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