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Date/Time: Tue, 26 Nov 2024 10:31:50 +0000



Post From: Connect to Gain Capital

[2021-10-29 07:45:32]
Sierra Chart Engineering - Posts: 104368
It is considered a legacy service. However, it is currently supported.

And also we really cannot help with connectivity problems to that service. It is just not within our control. This is the main issue. Especially being we cannot even tell what the reason for the connection failure is. Since there is no descriptive message usually given.

This is the service we instead recommend using:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-29 07:47:02