Support Board
Date/Time: Mon, 03 Mar 2025 11:01:54 +0000
Post From: Missing data not automatically downloading for custom symbols
| [2021-10-23 17:10:48] |
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At the time just before you connect Sierra Chart to the data feed, clear the Message Log: Message Log: Clearing the Message Log And then about one minute after you see the custom symbol shown in the Message Log, provide us that log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |