Support Board
Date/Time: Mon, 03 Mar 2025 09:54:07 +0000
Post From: Delayed Data
[2021-10-22 15:03:06] |
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Tell us what symbol is delayed. The difficulty is with CME market data rules not us. It is the exchange, which creates monumental monumental monumental frustration for everyone regarding real-time data access. They are to blame. 1000%. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-22 15:04:54
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