Support Board
Date/Time: Sat, 01 Mar 2025 19:40:08 +0000
Post From: Wrestled with Rithmic data for three days now - still having issues.
| [2021-10-10 14:07:09] |
| John - SC Support - Posts: 38292 |
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In general, Sierra Chart is setup to allow you to get data from us (through our Denali Exchange Data Feed and/or our Sierra Chart Exchange Data Feed) and allow you to trade with whatever trading service is defined in the Data/Trade Service Settings >> Current Selected Service. This is done by first looking to see if you are signed up for real-time data from us, and if not, then we default to looking for data from your trading service. Therefore, since you have a funded trading account, you can qualify for the lower-priced non-professional exchanges from the CME Group. You just have to ensure that you connect to that live account at least once a month to verify that it exists. Or, if you are connected at all times, as you are trading with it, then there is nothing more you need to do. Refer to the following for more information about connecting once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees The one item we want to point out with the data feeds, is that you are only allowed to get 2 connections to the same computer simultaneously. But you can not get data to two different computers simultaneously. Refer to the information here: Denali Exchange Data Feed: Connections It sounds like you have setup Sierra Chart to have two different installations in order to connect to different accounts on the same computer. If this is correct, then you will be fine with the Denali Exchange Data Feed sending data to both installations at the same time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |