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Date/Time: Sat, 01 Mar 2025 17:19:12 +0000



Post From: Invalid Account Name or Password

[2021-10-06 18:26:53]
User665470 - Posts: 3
I updated my password earlier today via the Sierra Chart website but getting following message in the message log in SierraChart:

Sierra Chart Login | Invalid Account Name or Password. Make sure these are correctly entered. To reset your password, press the "Retrieve Lost Password" button on the Login window. | Restart Sierra
Chart | 2021-10-06 14:25:06.161 *

I am guessing I need to enter my new password somewhere in SierraChart. Can you please advise where in the platform I need to do that.

Thanks