Login Page - Create Account

Support Board


Date/Time: Sat, 01 Mar 2025 17:09:54 +0000



Post From: Cannot download a historical chart for N225M from IB

[2021-10-06 06:49:15]
User826207 - Posts: 2
Hello,

I cannot download a historical chart for Nikkei 225 Mini (N225M) from the Interactive Brokers even though I can download an intraday chart for the same instrument. I get the message, "Error downloading historical Daily data for N225M-202112-OSE.JPN-JPY-100. User is not authorized to execute query for one or more of the specified symbols" even though I do subscribe to data for this instrument. I thought this was due to some issues with IB, so I contacted IB first. It turned out, however, that that was not the case. According to IB support who examined relevant logs, there is nothing wrong with them and this is a problem with Sierra Chart. As a matter of fact, as I recall, this problem started to occur after I started subscribing to Denali data feed. Please take a look at the log attached.

Kind regards,
attachmentSCLog-09122021.txt - Attached On 2021-10-06 06:45:10 UTC - Size: 14.89 KB - 313 views