Support Board

Software version: 2310 64-bit | 2021-10-05 16:19:46.303
Primary Thread ID: 2824 | 2021-10-05 16:19:46.303
Usage end date: 2021-10-16 | 2021-10-05 16:19:46.303
Enabled for: Sierra Chart Historical Data Service. | 2021-10-05 16:19:46.303
Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-05 16:19:46.303
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-05 16:19:46.303
Current selected Data/Trading service: SC Data - All Services | 2021-10-05 16:19:46.303
Custom symbol settings values: disabled | 2021-10-05 16:19:46.303
Chart Update Interval: 500 | 2021-10-05 16:19:46.303
Intraday Data Storage Time Unit: 1 | 2021-10-05 16:19:46.303
Time Zone: +00:00:00 (UTC+00) | 2021-10-05 16:19:46.303
2021-10-05 16:19:46 Local computer time in UTC | 2021-10-05 16:19:46.303
2021-10-05 16:19:46 Local computer time in SC Time Zone | 2021-10-05 16:19:46.303
2021-10-05 16:17:04 Server time in UTC | 2021-10-05 16:19:46.303
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-10-05 16:19:46.303
Program path: D:\SierraChart\ | 2021-10-05 16:19:46.303
Data Files path: D:\SierraChart\Data\ | 2021-10-05 16:19:46.303
OS Version Number: 10.0 | 2021-10-05 16:19:46.304
Locale Setting: C | 2021-10-05 16:19:46.304
DLLs: UserContributedStudies_64.dll | 2021-10-05 16:19:46.360
Allowed protected custom studies: | 2021-10-05 16:19:46.360

XARZ21-CME Daily #1 | Reloading chart. | 2021-10-05 16:20:23.099
XARZ21-CME Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\XARZ21-CME.dly | 2021-10-05 16:20:23.111
Added historical Daily data request for XARZ21-CME to the queue. | 2021-10-05 16:20:23.620
Triggering next historical data download in queue. | 2021-10-05 16:20:23.620
HD Request # 2 | Downloading Historical Daily chart data for XARZ21-CME. Starting date: 1971-10-06. Service: scdataallservices | 2021-10-05 16:20:23.623
HD Request # 2 | Requesting historical Daily data for XARZ21-CME starting at 1971-10-05. SC External HD service. | 2021-10-05 16:20:24.419
HD Request # 2 | Error downloading historical Daily data for XARZ21-CME. Error: invalid symbol | 2021-10-05 16:20:24.682
HD Request # 2 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XARZ21-CME | 2021-10-05 16:20:24.682
HD Request # 2 | Completion time: 1s | 2021-10-05 16:20:24.682
HD Request # 2 | Daily data download complete for XARZ21-CME. Unique request ID: 2 | 2021-10-05 16:20:24.682
Removing historical data download ID 2. | 2021-10-05 16:20:24.683

Triggering next historical data download in queue. | 2021-10-05 16:20:24.683
No download requests in the queue to start downloads for. | 2021-10-05 16:20:24.683
XARZ21-CME[M] Daily #1 | Reloading chart. | 2021-10-05 16:20:25.129
XARZ21-CME[M] Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\XARZ21-CME.dly | 2021-10-05 16:20:25.135
File >> Disconnect selected. | 2021-10-05 16:20:32.620
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2021-10-05 16:20:32.620
DTC Client socket (1) | CloseSocket call. | 2021-10-05 16:20:32.621
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-05 16:20:32.622
SC DTC Delayed Exchange Data | Disconnected from the server. | 2021-10-05 16:20:32.622
SC Data - All Services | Disconnected. | 2021-10-05 16:20:32.622
DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-10-05 16:20:32.704
DTC Client socket (1) | Closed. | 2021-10-05 16:20:32.704

SC Data - All Services | Connected to server complete. | 2021-10-05 16:20:36.061
Triggering next historical data download in queue. | 2021-10-05 16:20:36.061
Triggering next historical data download in queue. | 2021-10-05 16:20:36.061
Triggering next historical data download in queue. | 2021-10-05 16:20:36.061
Triggering next historical data download in queue. | 2021-10-05 16:20:36.061
No download requests in the queue to start downloads for. | 2021-10-05 16:20:36.062
No download requests in the queue to start downloads for. | 2021-10-05 16:20:36.062
No download requests in the queue to start downloads for. | 2021-10-05 16:20:36.062
No download requests in the queue to start downloads for. | 2021-10-05 16:20:36.062
Mapping XARZ21-CME to XARZ21. Service code: cme | 2021-10-05 16:20:36.180
SC DTC Delayed Exchange Data | Starting real-time market data updates for: XARZ21-CME (XARZ21). ID: 1 Service code: cme | 2021-10-05 16:20:36.180
SC DTC Delayed Exchange Data | Connecting to the server ds13.sierracharts.com. Port 10043 | 2021-10-05 16:20:36.180
SC DTC Delayed Exchange Data | Requesting security definition data for: XARZ21-CME (XARZ21). ID: 1 | 2021-10-05 16:20:36.180
DTC Client socket (1) | Creating socket. | 2021-10-05 16:20:36.212
DTC Client socket (1) | New receive buffer size: 5242880 | 2021-10-05 16:20:36.212
DTC Client socket (1) | Connecting to IP: 64.38.174.178. | 2021-10-05 16:20:36.212
SC DTC Delayed Exchange Data | Network connection to server complete. | 2021-10-05 16:20:36.222
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2021-10-05 16:20:36.222
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2021-10-05 16:20:36.222
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2021-10-05 16:20:36.257
SC DTC Delayed Exchange Data | Sending logon request message. | 2021-10-05 16:20:36.257
SC DTC Delayed Exchange Data | Received logon response. | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Successfully connected. | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Trading is not supported. | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: XARZ21-CME -> XARZ21 | 2021-10-05 16:20:36.974
SC DTC Delayed Exchange Data | Received security definition for symbol XARZ21-CME | 2021-10-05 16:20:37.069