Support Board
Date/Time: Sat, 01 Mar 2025 16:20:04 +0000
Post From: XAR futures missing
| [2021-10-04 17:41:48] |
| John - SC Support - Posts: 38292 |
|
It's not a very well traded instrument, but there is some data. The following is what we see, and is what you should have your chart as well for the Z contract: http://www.sierrachart.com/image.php?Image=1633369230381.png If you are not getting this, then get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |