Support Board
Date/Time: Sat, 01 Mar 2025 15:57:19 +0000
Post From: Data stopped downloading
| [2021-10-03 17:18:18] |
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One thing we also want to make clear even if we were to, like we have in the past, provided historical data when using real-time data from another source, we cannot provide the most recent 10 to 15 minutes of data. This still has to be downloaded from the source providing the real-time data. If there is any problem with getting that recent historical data from the other source, like the data is missing or there are delays with downloading the recent data, then you still have these two potential problems which do occur. We have never liked the idea of downloading historical data from two different sources, for a symbol. It was always the long-term intention to consolidate and to combine all historical data services into one which we have done. The only complication of course is the exchange fee. No one wants to pay exchange fees twice. This can be avoided if you rely upon Sierra Chart for all of your charting and trading functionality. And this is why we do support, historical data from other sources but if it does not work well, then not much we can do about that if Sierra Chart historical data is not being used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-03 17:19:07
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