Support Board
Date/Time: Tue, 26 Nov 2024 00:38:05 +0000
Post From: OEC Data Suddenly Not Connecting
| [2014-03-13 16:00:50] |
| User59724 - Posts: 71 |
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I apologize. I don't think I was disrespectful. What I wrote was totally factual. I know everyone at SC is sincere and working diligently, and you do a great job. But please understand how frustrating it is for a consumer and day trader like me dealing with what for me is overwhelming technical challenges. While those technical instructions may be straight forward and easy for you, they are totally overwhelming and completely stop me from being able to trade. If you can put yourself in my head just for a moment, you'll understand how frustrating and annoying this is. I'm trying to make a living daytrading, and now I cannot because of overwhelming technical problems. I get that they are not overwhelming for you as technical geniuses, but they are in fact overwhelming for me. And if they are for me, you can bet they are for many other consumer/traders like me. Again, I am grateful for SC and all you do. But it is important that you understand this scenario not just from your own perspective, but from the perspective of traders like me. I can't do the technical work you say is easy. I'm not willing to do it. It's easier to open a new brokerage account and transfer funds with a data service that doesn't have the OEC problems. But now that is going to take a week or more to get approved at a new brokerage and get that data connected. I don't find any of this enjoyable at all. And if I were trading with real money based on my recent record, all of this so far would have cost me about $10,000 in lost trading profit. That's why it is so darn frustrating for me. Beyond all of this, I intend to stay with SC, because you are the best charting system for futures. Period. I appreciate all the technical work-arounds for the OEC data problems, but their are too many and they are too complicated. Since none of us know when all of this will be fixed, and since OEC apparently is not fixing it at their end for what is going on a week and a half for me, it appears the only solution with any certain outcome is to change brokers. So I will stick with SC and look for a new broker. I will be very grateful when I can just focus on trading again and not doing all this administrative, software, and technical work.
Date Time Of Last Edit: 2014-03-13 16:17:27
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