Support Board
Date/Time: Wed, 19 Mar 2025 01:58:23 +0000
Post From: Delayed data
| [2021-09-22 19:01:38] |
| User60287 - Posts: 20 |
|
I have the same problem with delayed data. I have recently refunded an established AMP account (3 weeks ago) but have not traded. I set up the auto connection verification for AMP per instructions. I only get delayed data. I have included my Message Log. Software version: 2310 64-bit | 2021-09-22 11:49:25.288 Primary Thread ID: 1672 | 2021-09-22 11:49:25.288 Usage end date: 2021-11-25 | 2021-09-22 11:49:25.288 Enabled for: Advanced Features 2. | 2021-09-22 11:49:25.288 Enabled for: Sierra Chart Historical Data Service. | 2021-09-22 11:49:25.288 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-09-22 11:49:25.288 Enabled for: Delayed Denali Exchange Data Feed. | 2021-09-22 11:49:25.288 Enabled for exchange2: CME | 2021-09-22 11:49:25.288 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-22 11:49:25.288 Current selected Data/Trading service: SC Data - All Services | 2021-09-22 11:49:25.288 Custom symbol settings values: disabled | 2021-09-22 11:49:25.288 Chart Update Interval: 500 | 2021-09-22 11:49:25.288 Intraday Data Storage Time Unit: 0 | 2021-09-22 11:49:25.288 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-09-22 11:49:25.288 2021-09-22 18:49:25 Local computer time in UTC | 2021-09-22 11:49:25.288 2021-09-22 11:49:25 Local computer time in SC Time Zone | 2021-09-22 11:49:25.288 2021-09-22 18:44:14 Server time in UTC | 2021-09-22 11:49:25.289 Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-09-22 11:49:25.289 Program path: S:\SierraChart\ | 2021-09-22 11:49:25.289 Data Files path: S:\SierraChart\Data\ | 2021-09-22 11:49:25.289 OS Version Number: 10.0 | 2021-09-22 11:49:25.289 Locale Setting: C | 2021-09-22 11:49:25.289 DLLs: amirN.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-09-22 11:49:25.289 Allowed protected custom studies: | 2021-09-22 11:49:25.289 SC Data - All Services | Connected to server complete. | 2021-09-22 11:50:34.629 Triggering next historical data download in queue. | 2021-09-22 11:50:34.629 Triggering next historical data download in queue. | 2021-09-22 11:50:34.629 Triggering next historical data download in queue. | 2021-09-22 11:50:34.629 Triggering next historical data download in queue. | 2021-09-22 11:50:34.629 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-09-22 11:50:34.629 No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629 No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629 No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629 No download requests in the queue to start downloads for. | 2021-09-22 11:50:34.629 |