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Date/Time: Wed, 27 Nov 2024 23:29:53 +0000



Post From: Customized Settings

[2021-09-20 15:59:18]
John - SC Support - Posts: 36350
We really do not know what could have happened, it should not have, unless you updated from a very old version to a recent one, in which case this could occur (depending on how old the previous version was).

But, go to your Backups folder and find a backup of your configuration file (Sierra4.config) and replace the current file with the backup and see if you get your settings back. Depending on how long ago this issue first presented, you may need to go back a few days in the backup. Refer to the following for instructions to use a Backup for your configuration file:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing