Support Board
Date/Time: Sat, 01 Mar 2025 12:23:51 +0000
Post From: unable to connect
| [2021-09-17 11:27:13] |
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We have determined the reason for this problem and we will have a solution implemented and to be released before Monday: Here is one of the many lines that are in my Message Log when starting the platform:
FGBL1221-EUREX [CBV] 30 Sec #12 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2021-08-30 11:22:30. Next Bar Date Time: 2021-08-30 09:22:30. Filename: FGBL1221-EUREX.scid | 2021-09-13 07:42:07.172 I am not sure if you can deduce anything useful from that but unfortunately, the "Combine Trades into Original Summary Trade" option still does not work properly for me. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-17 11:27:40
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