Support Board
Date/Time: Tue, 26 Nov 2024 00:47:54 +0000
Post From: OEC connection
| [2014-03-13 01:19:16] |
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Please use this thread: [User Discussion] - Message to all OEC users Also, in regards to losing the connection every 15 minutes, thinking about this some more, it is probably not due to loss of heartbeat messages. If there is a loss of heartbeats on the FAST connection and there is no other data on the FAST connection it would be closed in about one minute time. In any case, the Message Log of Sierra Chart will indicate exactly why the connection is being lost. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |