Support Board
Date/Time: Tue, 26 Nov 2024 03:47:11 +0000
Post From: OEC Data Suddenly Not Connecting
| [2014-03-12 20:13:26] |
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We have heard from OEC, they are getting closer to solving this problem. Honestly, though they should be able to solve it on their own without getting more information from us. But we will give them what they need. They did ask us for some log files from users. So we will give them that. There is actually a simple solution to this. At least with market internals. Set up another copy of Sierra Chart and set it to use the "SC Market Stats" service. Here is the documentation for this: http://www.sierrachart.com/index.php?l=doc/MultipleServices.html Here are the instructions to use the market statistics service: https://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |