Support Board
Date/Time: Sat, 01 Mar 2025 12:36:45 +0000
Post From: unable to connect
| [2021-09-10 15:57:09] |
| John - SC Support - Posts: 38292 |
|
We see that you are setup to use the old Rithmic connection. It is possible that it is no longer being supported by Rithmic. Certainly, we will be ending support for it soon, so you should change to the new interface anyway. To do this, go through these Setup Instructions: Rithmic Trading Platform Service: Setup Instructions After that is all setup, let us know if you are continuing to have issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |