Support Board
Date/Time: Sat, 01 Mar 2025 01:58:34 +0000
Post From: Interactive Broker account not recognize this morning. ( cant trade... )
| [2021-09-01 19:08:31] |
| John - SC Support - Posts: 38292 |
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What exactly happens when you try to trade that symbol? Do you get an error? Look in Trade >> Trade Service Log to see if it states anything. We would need to know exactly what it states. Or, what exactly is occurring. Our initial impression was that you had a missing fill in Sierra Chart, in which case, when you place another order, Sierra Chart is seeing it as an offset to a previous position, whereas it is an initial order in IB. If there is something else going on, then we need to understand the specifics. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |