Support Board
Date/Time: Tue, 28 Oct 2025 14:57:25 +0000
Post From: Logon Disabled
| [2021-09-01 16:13:35] |
| User191165 - Posts: 28 |
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Hello, as I pay for Sierra platform, Denali feed & exchanges directly, which are in credit and independent of my broker AMP, can you explain as to why I am unable to logon and am receiving the following message... 'Connection error message from service: CQG WebAPI Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. Date-Time 2021-09-01 07:37:32 I am aware my broker account is below margin limit to trade, but still in the green and which I do not really use as am currently trading an evaluation account and using Sierra for charting & Jigsaw for order entry. This has now prevented me from completing one of my trading days. Regards |