Support Board
Date/Time: Fri, 28 Feb 2025 22:35:13 +0000
Post From: Unable to load data
| [2021-09-01 16:08:38] |
| xyzeee - Posts: 8 |
|
Hi, For some reason, my data stopped loading during Globex last night. I'm getting a "cannot load historical Tick data; permission denied" error. Also, I haven't gotten any follow up on correcting the issue on my account that is listing me as a professional trader -- I am not. I've contacted my broker (EdgeClear) and have been told to contact you instead as it may be a renewal processing error. As far as I know, everything is paid for and I have everything set up for automatic payments every month. Please get back to me on this soon! |