Support Board
Date/Time: Fri, 28 Feb 2025 17:20:54 +0000
Post From: FDAX Charting Problem
| [2021-08-25 10:03:28] |
| User146848 - Posts: 124 |
|
Symbol is FDAXU21 i closed all chartbooks and opened a new intraday chart. All missing data got downloaded but there is no realtime update. After the download nothing happens anymore. Software version: 2299 64-bit | 2021-08-25 11:59:06.563 OpenGL enabled (NVIDIA Corporation/GeForce GTX 980/PCIe/SSE2) | 2021-08-25 11:59:06.573 Primary Thread ID: 25620 | 2021-08-25 11:59:06.573 Usage end date: 2021-09-03 | 2021-08-25 11:59:06.573 Enabled for: Advanced Features 2. | 2021-08-25 11:59:06.573 Enabled for: Sierra Chart Historical Data Service. | 2021-08-25 11:59:06.573 Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-25 11:59:06.573 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-25 11:59:06.573 Current selected Data/Trading service: DTC - Sub Instance | 2021-08-25 11:59:06.573 Custom symbol settings values: enabled | 2021-08-25 11:59:06.573 Chart Update Interval: 300 | 2021-08-25 11:59:06.573 Intraday Data Storage Time Unit: 0 | 2021-08-25 11:59:06.573 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2021-08-25 11:59:06.573 2021-08-25 09:59:06 Local computer time in UTC | 2021-08-25 11:59:06.573 2021-08-25 11:59:06 Local computer time in SC Time Zone | 2021-08-25 11:59:06.573 2021-08-24 13:00:14 Server time in UTC | 2021-08-25 11:59:06.573 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-08-25 11:59:06.573 Program path: D:\SierraChart delayed Simulated Trading Package 5\SierraChartInstance_2\ | 2021-08-25 11:59:06.573 Data Files path: D:\SierraChart delayed Simulated Trading Package 5\SierraChartInstance_2\Data\ | 2021-08-25 11:59:06.573 OS Version Number: 10.0 | 2021-08-25 11:59:06.573 Locale Setting: C | 2021-08-25 11:59:06.573 DLLs: 11highZonenLine_64.dll, COT.dll, COT_64.dll, DGLinesLIVE_64.dll, Envelope_LIVE#2_64.dll, Envelope_STATIC_64.dll, SupResZonesSTATIC_64.dll, SupResZones_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-08-25 11:59:06.574 Allowed protected custom studies: | 2021-08-25 11:59:06.574 Trading Evaluator - Delayed | Connecting to the server 127.0.0.1. Port 11110 | 2021-08-25 11:59:11.917 DTC Client socket (1) | Creating socket. | 2021-08-25 11:59:11.917 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-08-25 11:59:11.917 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-08-25 11:59:11.917 Trading Evaluator - Delayed | Network connection to server complete. | 2021-08-25 11:59:11.919 Trading Evaluator - Delayed | Starting socket receive thread. | 2021-08-25 11:59:11.919 Trading Evaluator - Delayed | Sending encoding request to server: Binary VLS. Compression: none | 2021-08-25 11:59:11.919 Trading Evaluator - Delayed | Setting DTC encoding to Binary VLS | 2021-08-25 11:59:11.923 Trading Evaluator - Delayed | Sending logon request message. | 2021-08-25 11:59:11.923 Trading Evaluator - Delayed | Received logon response. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Server Name: SC DTC Server. Build=38697M. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Server protocol version: 8. Client protocol version: 8 | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Successfully connected. Connected to SC DTC Protocol server. Service=tradingevaluator_delayed.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Trading is supported. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Order cancel and replace is supported. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | OCO Orders supported. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Bracket Orders supported. | 2021-08-25 11:59:11.928 Trading Evaluator - Delayed | Connected to server complete. | 2021-08-25 11:59:11.928 Triggering next historical data download in queue. | 2021-08-25 11:59:11.943 Triggering next historical data download in queue. | 2021-08-25 11:59:11.943 Triggering next historical data download in queue. | 2021-08-25 11:59:11.943 Triggering next historical data download in queue. | 2021-08-25 11:59:11.943 Checking for new symbol settings. Requested symbol settings MD5 for service code tradesimulation.dtctrading. Request ID: 4. | 2021-08-25 11:59:11.943 No download requests in the queue to start downloads for. | 2021-08-25 11:59:11.943 No download requests in the queue to start downloads for. | 2021-08-25 11:59:11.943 No download requests in the queue to start downloads for. | 2021-08-25 11:59:11.943 No download requests in the queue to start downloads for. | 2021-08-25 11:59:11.943 Trading Evaluator - Delayed | Real-time market data only supported with Sierra Chart data feed for symbol: FDAXU21. ID: 1 | 2021-08-25 11:59:12.093 Symbol Error - FDAXU21 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: FDAXU21. ID: 1 | 2021-08-25 11:59:12.093 Added historical Intraday data request for FDAXU21 to the queue. | 2021-08-25 11:59:12.093 Intraday data recording state for symbol FDAXU21 is set to download 'Pending'. | 2021-08-25 11:59:12.093 Triggering next historical data download in queue. | 2021-08-25 11:59:12.093 HD Request # 145 | Downloading Intraday chart data for FDAXU21 to the file FDAXU21.scid. Service: eurex | 2021-08-25 11:59:12.096 HD Request # 145 | Download start date-time: 2021-08-25 03:53:18.000000. File last date-time: 2021-08-25 03:53:18.770000 | 2021-08-25 11:59:12.096 HD Request # 145 | Using server: ds14.sierracharts.com port 10150 | 2021-08-25 11:59:12.096 Socket (3) | Creating socket. | 2021-08-25 11:59:12.097 Socket (3) | New receive buffer size: 5242880 | 2021-08-25 11:59:12.097 Socket (3) | Connecting to IP: 157.90.1.40. | 2021-08-25 11:59:12.097 Trading Evaluator - Delayed | Starting real-time market data updates for: MGCZ21. ID: 2 | 2021-08-25 11:59:12.159 Trading Evaluator - Delayed | Requesting security definition data for: MGCZ21. ID: 2 | 2021-08-25 11:59:12.159 Trading Evaluator - Delayed | Starting real-time market data updates for: MYMU21. ID: 3 | 2021-08-25 11:59:12.159 Trading Evaluator - Delayed | Requesting security definition data for: MYMU21. ID: 3 | 2021-08-25 11:59:12.159 HD Request # 145 | Setting DTC encoding to Binary VLS | 2021-08-25 11:59:12.159 HD Request # 145 | Sending historical data logon request message. | 2021-08-25 11:59:12.159 Trading Evaluator - Delayed | Received security definition for symbol MGCZ21 | 2021-08-25 11:59:12.162 Trading Evaluator - Delayed | Received security definition for symbol MYMU21 | 2021-08-25 11:59:12.162 Symbol settings MD5 received. Request ID: 4. | 2021-08-25 11:59:12.219 Symbol settings are up-to-date for tradesimulation.dtctrading. | 2021-08-25 11:59:12.219 HD Request # 145 | Requesting Intraday data. Start date-time: 2021-08-25 03:53:18. Record interval: 0. Symbol: FDAX202109_FUT_EUREX | 2021-08-25 11:59:12.306 HD Request # 145 | Decompressing data. | 2021-08-25 11:59:12.340 HD Request # 145 | Receiving Intraday data for FDAXU21 starting at 2021-08-25 03:53:18.770000 | 2021-08-25 11:59:12.419 Socket (3) | CloseSocket call. | 2021-08-25 11:59:12.436 Historical data download thread signaled to stop. | 2021-08-25 11:59:12.436 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-08-25 11:59:12.436 HD Request # 145 | Timestamp of first Intraday data file record written: 2021-08-25 03:55:52.147000 | 2021-08-25 11:59:12.437 HD Request # 145 | Received 13980 Intraday data records from 2021-08-25 03:53:18.770000 to 2021-08-25 11:44:09.937000 (7.8 hours) and wrote 13979 records for FDAXU21 | 2021-08-25 11:59:12.437 HD Request # 145 | Add time&sales data | Remembered last file record date-time: 2021-08-25 09:44:09.937000 | 2021-08-25 11:59:12.443 HD Request # 145 | Completion time: 0s | 2021-08-25 11:59:12.443 HD Request # 145 | Intraday data download complete for FDAXU21. Unique request ID: 144 | 2021-08-25 11:59:12.443 Removing historical data download ID 144. | 2021-08-25 11:59:12.443 Real-time Intraday chart data file updates started for FDAXU21 | 2021-08-25 11:59:12.443 Intraday chart data file opened for FDAXU21 | 2021-08-25 11:59:12.443 HD Request # 145 | Enabling Intraday chart updating for symbol. | 2021-08-25 11:59:12.443 Triggering next historical data download in queue. | 2021-08-25 11:59:12.443 No download requests in the queue to start downloads for. | 2021-08-25 11:59:12.443 Socket (3) | Socket gracefully closed by remote side. | 2021-08-25 11:59:12.465 Socket (3) | Closed. | 2021-08-25 11:59:12.465 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=19324, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 11:59:31.930 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=19, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=28077, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 11:59:51.944 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=31595, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 12:00:11.937 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=38731, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 12:00:31.928 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=43674, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 12:00:51.929 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=55105, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 12:01:11.925 Trading Evaluator - Delayed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=0.0 seconds, DataCompRatio=0.00, UncompressedBytes=66663, CompressionTime=0.000000(secs), NumCompressions=0, Source=127.0.0.1 | 2021-08-25 12:01:31.928 |