Support Board
Date/Time: Mon, 25 Nov 2024 23:46:36 +0000
Post From: Disconnection data Feed
| [2014-03-10 18:44:56] |
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We need to understand the reason why the orders are getting canceled. Provide us the order activity entries for one of these orders from the Trade Activity Log. Here are the instructions: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |