Support Board
Date/Time: Fri, 28 Feb 2025 10:31:44 +0000
Post From: Data/charts very weird
| [2021-08-03 22:43:14] |
| timin - Posts: 36 |
|
Hi, i opened my chartbook after the weekend and have had many problems, i think they could potentially be connected to data. when you look at my account, i havn't renewed my denali, this is because i am using another data service for the next couple of weeks called rithmic. whats happening: -im unable to load any data past the most recent candle, despite 40 days in chart settings. i have tried delete and download all data as well as updating sierra. -My dom market depth is now only 1 tick... 4 days ago it was unlimeted -my message log is going crazy, telling me that "#35 caught an unhandled exception... message:15...." Even though i have deleted chart 35 im very confused. would this all be resolved if i just payed for the denali data regardless? because im happy to do it. also, when did that data package expire. thank you |