Support Board
Date/Time: Fri, 28 Feb 2025 04:13:52 +0000
Post From: cannot logon to cqg
[2021-08-03 17:57:21] |
User940256 - Posts: 14 |
When I attempt to logon, a message opens telling me my username or password is incorrect. It's the same one I have been successfully using for a long time now. I can access my charts, but no data feed. None of the funtionality under the "Help" tab in Sierra Chart functions; so I cannot request support through it. Hence my email to you. Here is my log:HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-08-03 13:20:32.474 Reading Internal Order ID file. | 2021-08-03 13:20:32.655 Reading Trade Orders file. | 2021-08-03 13:20:32.787 Reading Trade Positions file. | 2021-08-03 13:20:32.795 Reading Trade Account Data files. | 2021-08-03 13:20:32.800 UDPListener (1716). Port 22904 | Listening on UDP port 22904. | 2021-08-03 13:20:32.827 Software version: 2282 64-bit | 2021-08-03 13:20:32.827 Primary Thread ID: 10784 | 2021-08-03 13:20:32.827 Usage end date: 2021-08-13 | 2021-08-03 13:20:32.827 Enabled for: Sierra Chart Historical Data Service. | 2021-08-03 13:20:32.827 Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-03 13:20:32.827 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-03 13:20:32.827 Current selected Data/Trading service: CQG WebAPI | 2021-08-03 13:20:32.827 Custom symbol settings values: disabled | 2021-08-03 13:20:32.827 Chart Update Interval: 500 | 2021-08-03 13:20:32.827 Intraday Data Storage Time Unit: 0 | 2021-08-03 13:20:32.827 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-08-03 13:20:32.827 2021-08-03 17:20:32 Local computer time in UTC | 2021-08-03 13:20:32.827 2021-08-03 13:20:32 Local computer time in SC Time Zone | 2021-08-03 13:20:32.827 2021-08-03 17:20:27 Server time in UTC | 2021-08-03 13:20:32.827 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-08-03 13:20:32.827 Program path: C:\SierraChartNew\ | 2021-08-03 13:20:32.827 Data Files path: C:\SierraChartNew\Data\ | 2021-08-03 13:20:32.827 OS Version Number: 10.0 | 2021-08-03 13:20:32.828 Locale Setting: C | 2021-08-03 13:20:32.828 DLLs: ETOFSv2.0.dll, ETOFSv2.0_64.dll, PolarisTradingGroup.dll, PolarisTradingGroup_2151_64.dll, PolarisTradingGroup_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-08-03 13:20:32.828 Allowed protected custom studies: Emoji Trading Order Flow Suite v2, Polaris Trading Group | 2021-08-03 13:20:32.828 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-08-03 13:20:32.854 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-08-03 13:20:32.868 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-08-03 13:20:32.868 Received 5 login tokens. | 2021-08-03 13:20:33.457 Symbol settings MD5 received. Request ID: 1. | 2021-08-03 13:20:33.793 Symbol settings are up-to-date for cqg. | 2021-08-03 13:20:33.794 CQG WebAPI | Connecting to server api.cqg.com | 2021-08-03 13:20:39.845 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-08-03 13:20:39.845 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-08-03 13:20:39.845 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-08-03 13:20:39.845 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-08-03 13:20:39.845 CQG WebSocket | Opening WebSocket. | 2021-08-03 13:20:39.916 CQG WebSocket | Sending WebSocket handshake. | 2021-08-03 13:20:39.916 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-08-03 13:20:40.141 CQG WebSocket | Server header | Connection: upgrade | 2021-08-03 13:20:40.141 CQG WebSocket | Server header | Sec-WebSocket-Accept: zY0pYe8D39iSoZeCqeU5z3jCxX4= | 2021-08-03 13:20:40.141 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-08-03 13:20:40.141 CQG WebSocket | Server header | Upgrade: websocket | 2021-08-03 13:20:40.141 CQG WebSocket | Server header | | 2021-08-03 13:20:40.141 CQG WebSocket | Web socket state is now open. | 2021-08-03 13:20:40.141 CQG WebAPI | WebSocket connected. | 2021-08-03 13:20:40.141 CQG WebAPI | Sending market data logon message. | 2021-08-03 13:20:40.141 CQG WebAPI | Logon unsuccessful. Server message: Username or password is incorrect. | 2021-08-03 13:20:40.302 CQG WebSocket socket (1) | CloseSocket call. | 2021-08-03 13:20:40.315 CQG WebAPI | Disconnected. | 2021-08-03 13:20:40.315 CQG WebAPI | Not reconnecting due to connection error condition. | 2021-08-03 13:20:40.315 CQG WebSocket | WebSocket closed. | 2021-08-03 13:20:40.315 CQG WebAPI | WebSocket closed. | 2021-08-03 13:20:40.315 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-03 13:20:40.315 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-08-03 13:20:40.381 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-08-03 13:20:40.381 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-08-03 13:22:51.319 CQG WebSocket socket (1) | Closed. | 2021-08-03 13:22:51.319 Loading DLL: C:\SierraChartNew\Data\PolarisTradingGroup.dll (PolarisTradingGroup_2151_64.dll). Handle: 7ffb5b440000 | 2021-08-03 13:23:06.682 Loading DLL: C:\SierraChartNew\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffb44710000 | 2021-08-03 13:23:06.783 F.US.EPH21 Delta 100v #47 | Reloading chart. | 2021-08-03 13:23:06.849 F.US.MESU21 5 Min #16 | Reloading chart. | 2021-08-03 13:23:06.880 Error loading: C:\SierraChartNew\Data\RipePlum_ReversalBarPredictor.dll. File not found or may be missing SCDLLName line. | 2021-08-03 13:23:06.890 ESM0 Rev. 8t #40 | Reloading chart. | 2021-08-03 13:23:07.089 F.US.MNQU21 1 Min #2 | Reloading chart. | 2021-08-03 13:23:07.117 F.US.MESU21 [CBV] 1 Min #11 | Reloading chart. | 2021-08-03 13:23:07.181 F.US.MESU21 [CBV] 1 Min #11 | Performing historical Daily data download for symbol F.US.MESU21 starting at last date in file. | 2021-08-03 13:23:07.216 Starting DelayedDownloadMonitoringTimer | 2021-08-03 13:23:07.216 Starting HDTimeoutTimer | 2021-08-03 13:23:07.216 Added historical Daily data request for F.US.MESU21 to the queue. | 2021-08-03 13:23:07.216 Triggering next historical data download in queue. | 2021-08-03 13:23:07.216 F.US.MESU21 [CBV] 1 Min #11 | Waiting for historical downloads to complete with the IDs: 1, | 2021-08-03 13:23:07.250 F.US.MESU21 Daily #1 | Reloading chart. | 2021-08-03 13:23:07.259 F.US.MESU21 30 Min #8 | Reloading chart. | 2021-08-03 13:23:07.274 F.US.MESU21 5 Min #5 | Reloading chart. | 2021-08-03 13:23:07.313 F.US.MESU21 1 Min #25 | Reloading chart. | 2021-08-03 13:23:07.359 F.US.EPZ20 #30 | Reloading chart. | 2021-08-03 13:23:07.380 ADR-NYSE 3 Min #28 | Reloading chart. | 2021-08-03 13:23:07.403 ADR-NYSE 3 Min #48 | Reloading chart. | 2021-08-03 13:23:07.494 TICK-NYSE 3 Min #22 | Reloading chart. | 2021-08-03 13:23:07.548 F.US.EPH21 [CV] 1 Day #17 | Reloading chart. | 2021-08-03 13:23:07.565 F.US.EPH21 [CV] 1 Day #17 | Performing historical Daily data download for symbol F.US.EPH21 starting at last date in file. | 2021-08-03 13:23:07.600 Added historical Daily data request for F.US.EPH21 to the queue. | 2021-08-03 13:23:07.600 F.US.EPH21 [CV] 1 Day #17 | Waiting for historical downloads to complete with the IDs: 2, | 2021-08-03 13:23:07.713 F.US.MESU21 #3 | Reloading chart. | 2021-08-03 13:23:08.181 F.US.MESU21 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-08-03 13:23:08.181 ESM0 Rev. 8t #40 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartNew\Data\ESM0.scid | 2021-08-03 13:23:08.225 HD Request # 1 | Downloading Historical Daily chart data for F.US.MESU21. Starting date: 2021-07-30. Service: cqg | 2021-08-03 13:23:08.229 ADR-NYSE 3 Min #28 | StartDateTimeForLoadingOrderFills: 2021-07-20 13:18:16 | 2021-08-03 13:23:08.251 ADR-NYSE 3 Min #48 | StartDateTimeForLoadingOrderFills: 2021-07-20 13:18:16 | 2021-08-03 13:23:08.263 Chart #22 has tagged chart #48 for full recalculation. Chartbook: PTG-ES.Cht | 2021-08-03 13:23:08.282 CQG WebAPI | Connecting to server api.cqg.com | 2021-08-03 13:23:08.478 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-08-03 13:23:08.478 Starting DelayedDownloadMonitoringTimer | 2021-08-03 13:23:08.497 Starting HDTimeoutTimer | 2021-08-03 13:23:08.497 Added historical Intraday data request for ADR-NYSE to the queue. | 2021-08-03 13:23:08.497 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2021-08-03 13:23:08.497 Triggering next historical data download in queue. | 2021-08-03 13:23:08.498 HD Request # 2 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2021-08-03 13:23:08.505 HD Request # 2 | Download start date-time: 2021-08-03 13:18:16.000000. File last date-time: 2021-08-03 13:18:16.000000 | 2021-08-03 13:23:08.506 HD Request # 2 | Using server: ds12.sierracharts.com port 10149 | 2021-08-03 13:23:08.506 Added historical Intraday data request for TICK-NYSE to the queue. | 2021-08-03 13:23:08.549 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2021-08-03 13:23:08.549 Triggering next historical data download in queue. | 2021-08-03 13:23:08.549 CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2021-08-03 13:23:08.586 CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2021-08-03 13:23:08.586 CQG WebSocket socket (3) | Connecting to IP: 208.48.16.35. | 2021-08-03 13:23:08.586 Socket (4) | Creating socket. | 2021-08-03 13:23:08.624 Socket (4) | New receive buffer size: 5242880 | 2021-08-03 13:23:08.624 Socket (4) | Connecting to IP: 204.15.197.14. | 2021-08-03 13:23:08.624 CQG WebSocket | Opening WebSocket. | 2021-08-03 13:23:08.659 CQG WebSocket | Sending WebSocket handshake. | 2021-08-03 13:23:08.660 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-08-03 13:23:08.841 HD Request # 2 | Sending historical data logon request message. | 2021-08-03 13:23:08.841 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-08-03 13:23:08.891 CQG WebSocket | Server header | Connection: upgrade | 2021-08-03 13:23:08.891 CQG WebSocket | Server header | Sec-WebSocket-Accept: X0ufcImo1pixvIig6bL9RqNJW/A= | 2021-08-03 13:23:08.891 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-08-03 13:23:08.891 CQG WebSocket | Server header | Upgrade: websocket | 2021-08-03 13:23:08.891 CQG WebSocket | Server header | | 2021-08-03 13:23:08.891 CQG WebSocket | Web socket state is now open. | 2021-08-03 13:23:08.891 CQG WebAPI | WebSocket connected. | 2021-08-03 13:23:08.891 CQG WebAPI | Sending market data logon message. | 2021-08-03 13:23:08.891 CQG WebAPI | Logon unsuccessful. Server message: Username or password is incorrect. | 2021-08-03 13:23:09.067 CQG WebSocket socket (3) | CloseSocket call. | 2021-08-03 13:23:09.095 CQG WebSocket socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-03 13:23:09.096 CQG WebAPI | Disconnected. | 2021-08-03 13:23:09.100 CQG WebAPI | Not reconnecting due to connection error condition. | 2021-08-03 13:23:09.100 CQG WebSocket | WebSocket closed. | 2021-08-03 13:23:09.100 CQG WebAPI | WebSocket closed. | 2021-08-03 13:23:09.100 HD Request # 1 | Requesting historical Daily data for ETU21 starting at 2021-07-29. SC External HD service. | 2021-08-03 13:23:09.101 CQG WebSocket socket (3) | Write has completed. Shutdown being performed. | 2021-08-03 13:23:09.173 CQG WebSocket socket (3) | Shutdown started. Waiting for graceful close. | 2021-08-03 13:23:09.173 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-08-03 13:18:16. Record interval: 0. Symbol: ADR-NYSE | 2021-08-03 13:23:09.468 HD Request # 1 | Receiving historical Daily data for F.US.MESU21 starting at 2021-07-30 | 2021-08-03 13:23:09.492 HD Request # 1 | Writing historical Daily data to the file F.US.MESU21.dly | 2021-08-03 13:23:09.493 HD Request # 1 | Bytes received: 239 | 2021-08-03 13:23:09.497 HD Request # 1 | Received 4 records from 2021-07-30 00:00:00 to 2021-08-03 00:00:00 (5.0 days) and wrote 3 records for F.US.MESU21 | 2021-08-03 13:23:09.497 HD Request # 1 | Completion time: 1s | 2021-08-03 13:23:09.497 HD Request # 1 | Daily data download complete for F.US.MESU21. Unique request ID: 1 | 2021-08-03 13:23:09.497 Removing historical data download ID 1. | 2021-08-03 13:23:09.497 Triggering next historical data download in queue. | 2021-08-03 13:23:09.499 HD Request # 3 | Downloading Historical Daily chart data for F.US.EPH21. Starting date: 2021-03-17. Service: cqg | 2021-08-03 13:23:09.502 HD Request # 2 | Decompressing data. | 2021-08-03 13:23:09.561 HD Request # 2 | Receiving Intraday data for ADR-NYSE starting at 2021-08-03 13:18:16.000000 | 2021-08-03 13:23:09.565 Socket (4) | CloseSocket call. | 2021-08-03 13:23:09.565 HD Request # 2 | Historical data for ADR-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-08-03 13:23:09.565 Socket (4) | Shutdown started. Waiting for graceful close. | 2021-08-03 13:23:09.565 Historical data download thread signaled to stop. | 2021-08-03 13:23:09.565 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-08-03 13:18:17.000000 | 2021-08-03 13:23:09.566 HD Request # 2 | Received 293 records from 2021-08-03 13:18:16.000000 to 2021-08-03 13:23:08.000000 (4.9 minutes) and wrote 292 records for ADR-NYSE | 2021-08-03 13:23:09.566 HD Request # 2 | Completion time: 1s | 2021-08-03 13:23:09.566 HD Request # 2 | Intraday data download complete for ADR-NYSE. Unique request ID: 3 | 2021-08-03 13:23:09.566 Removing historical data download ID 3. | 2021-08-03 13:23:09.566 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-08-03 13:23:09.566 Triggering next historical data download in queue. | 2021-08-03 13:23:09.566 HD Request # 4 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2021-08-03 13:23:09.566 HD Request # 4 | Download start date-time: 2021-08-03 13:18:17.000000. File last date-time: 2021-08-03 13:18:17.000000 | 2021-08-03 13:23:09.567 HD Request # 4 | Using server: ds4.sierracharts.com port 10150 | 2021-08-03 13:23:09.567 Socket (2) | Creating socket. | 2021-08-03 13:23:09.571 Socket (2) | New receive buffer size: 5242880 | 2021-08-03 13:23:09.571 Socket (2) | Connecting to IP: 192.81.56.146. | 2021-08-03 13:23:09.571 Socket (4) | Socket gracefully closed by remote side. | 2021-08-03 13:23:09.660 Socket (4) | Closed. | 2021-08-03 13:23:09.660 F.US.MESU21 [CBV] 1 Min #11 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-03 13:23:09.695 F.US.MESU21 [CBV] 1 Min #11 | Reloading chart. | 2021-08-03 13:23:09.696 F.US.MESU21 Daily #1 | Reloading chart. | 2021-08-03 13:23:09.769 HD Request # 4 | Setting DTC encoding to Binary VLS | 2021-08-03 13:23:09.905 HD Request # 4 | Sending historical data logon request message. | 2021-08-03 13:23:09.905 F.US.MESU21 [CBV] 1 Min #11 | Reloading chart. | 2021-08-03 13:23:10.211 HD Request # 3 | Requesting historical Daily data for ESH21 starting at 2021-03-16. SC External HD service. | 2021-08-03 13:23:10.439 HD Request # 4 | Requesting Intraday data. Start date-time: 2021-08-03 13:18:17. Record interval: 0. Symbol: TICK-NYSE | 2021-08-03 13:23:10.524 HD Request # 4 | Decompressing data. | 2021-08-03 13:23:10.613 HD Request # 4 | Receiving Intraday data for TICK-NYSE starting at 2021-08-03 13:18:17.000000 | 2021-08-03 13:23:10.614 Socket (2) | CloseSocket call. | 2021-08-03 13:23:10.615 HD Request # 4 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-08-03 13:23:10.615 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-08-03 13:23:10.615 Historical data download thread signaled to stop. | 2021-08-03 13:23:10.615 HD Request # 4 | Timestamp of first Intraday data file record written: 2021-08-03 13:18:18.000000 | 2021-08-03 13:23:10.615 HD Request # 4 | Received 294 records from 2021-08-03 13:18:17.000000 to 2021-08-03 13:23:10.000000 (4.9 minutes) and wrote 293 records for TICK-NYSE | 2021-08-03 13:23:10.615 HD Request # 4 | Completion time: 1s | 2021-08-03 13:23:10.615 HD Request # 4 | Intraday data download complete for TICK-NYSE. Unique request ID: 4 | 2021-08-03 13:23:10.615 Removing historical data download ID 4. | 2021-08-03 13:23:10.615 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-08-03 13:23:10.615 Triggering next historical data download in queue. | 2021-08-03 13:23:10.615 No download requests in the queue to start downloads for. | 2021-08-03 13:23:10.615 Socket (2) | Socket gracefully closed by remote side. | 2021-08-03 13:23:10.709 Socket (2) | Closed. | 2021-08-03 13:23:10.709 HD Request # 3 | Receiving historical Daily data for F.US.EPH21 starting at 2021-03-17 | 2021-08-03 13:23:10.754 HD Request # 3 | Writing historical Daily data to the file F.US.EPH21.dly | 2021-08-03 13:23:10.755 HD Request # 3 | Bytes received: 231 | 2021-08-03 13:23:10.760 HD Request # 3 | Received 4 records from 2021-03-17 00:00:00 to 2021-03-19 00:00:00 (3.0 days) and wrote 3 records for F.US.EPH21 | 2021-08-03 13:23:10.760 HD Request # 3 | Completion time: 1s | 2021-08-03 13:23:10.760 HD Request # 3 | Daily data download complete for F.US.EPH21. Unique request ID: 2 | 2021-08-03 13:23:10.760 Removing historical data download ID 2. | 2021-08-03 13:23:10.760 Triggering next historical data download in queue. | 2021-08-03 13:23:10.760 No download requests in the queue to start downloads for. | 2021-08-03 13:23:10.760 F.US.MESU21 5 Min #16 | StartDateTimeForLoadingOrderFills: 2021-07-15 16:15:00 | 2021-08-03 13:23:10.958 Chart #22 has tagged chart #48 for full recalculation. Chartbook: PTG-ES.Cht | 2021-08-03 13:23:20.835 F.US.EPH21 [CV] 1 Day #17 | Download is complete for all contract months in chart. Proceeding with data load. | 2021-08-03 13:23:20.840 F.US.EPH21 [CV] 1 Day #17 | Reloading chart. | 2021-08-03 13:23:20.859 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-08-03 13:23:21.323 F.US.EPH21 [CV] 1 Day #17 | Reloading chart. | 2021-08-03 13:23:21.386 F.US.MNQU21 1 Min #2 | StartDateTimeForLoadingOrderFills: 2021-05-24 16:30:00 | 2021-08-03 13:23:24.648 TPO Profile Chart | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-08-03 13:23:24.948 * TPO Profile Chart | To restore the chart, remove this study. | 2021-08-03 13:23:24.948 * F.US.MESU21 [CBV] 1 Min #11 | StartDateTimeForLoadingOrderFills: 2021-06-27 18:00:00 | 2021-08-03 13:23:25.042 TPO Profile Chart | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2021-08-03 13:23:48.354 * TPO Profile Chart | To restore the chart, remove this study. | 2021-08-03 13:23:48.354 * F.US.EPH21 Delta 100v #47 | StartDateTimeForLoadingOrderFills: 2021-03-18 18:00:00 | 2021-08-03 13:23:52.368 ADR-NYSE[M] 3 Min #48 | Performing a full recalculation because it has been tagged. Chartbook: PTG-ES.Cht | 2021-08-03 13:24:43.397 CQG WebSocket socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-08-03 13:25:21.356 CQG WebSocket socket (3) | Closed. | 2021-08-03 13:25:21.356 CQG WebSocket socket (3) | Deleting network socket now after delay. | 2021-08-03 13:25:51.358 CQG WebAPI | Connecting to server api.cqg.com | 2021-08-03 13:29:15.705 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-08-03 13:29:15.705 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-08-03 13:29:15.784 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-08-03 13:29:15.784 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-08-03 13:29:15.784 CQG WebSocket | Opening WebSocket. | 2021-08-03 13:29:15.854 CQG WebSocket | Sending WebSocket handshake. | 2021-08-03 13:29:15.854 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-08-03 13:29:16.079 CQG WebSocket | Server header | Connection: upgrade | 2021-08-03 13:29:16.079 CQG WebSocket | Server header | Sec-WebSocket-Accept: dcHPszjSUqoQTzfs1QxaOrC4Ttg= | 2021-08-03 13:29:16.079 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-08-03 13:29:16.079 CQG WebSocket | Server header | Upgrade: websocket | 2021-08-03 13:29:16.079 CQG WebSocket | Server header | | 2021-08-03 13:29:16.079 CQG WebSocket | Web socket state is now open. | 2021-08-03 13:29:16.079 CQG WebAPI | WebSocket connected. | 2021-08-03 13:29:16.079 CQG WebAPI | Sending market data logon message. | 2021-08-03 13:29:16.079 CQG WebAPI | Logon unsuccessful. Server message: Username or password is incorrect. | 2021-08-03 13:29:16.246 CQG WebSocket socket (1) | CloseSocket call. | 2021-08-03 13:29:16.283 CQG WebAPI | Disconnected. | 2021-08-03 13:29:16.283 CQG WebAPI | Not reconnecting due to connection error condition. | 2021-08-03 13:29:16.283 CQG WebSocket | WebSocket closed. | 2021-08-03 13:29:16.283 CQG WebAPI | WebSocket closed. | 2021-08-03 13:29:16.283 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-08-03 13:29:16.283 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-08-03 13:29:16.350 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-08-03 13:29:16.350 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-08-03 13:31:21.428 CQG WebSocket socket (1) | Closed. | 2021-08-03 13:31:21.428 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-08-03 13:31:51.439 |