Support Board
Date/Time: Tue, 26 Nov 2024 00:30:28 +0000
Post From: Not recognising TransAct username and password
| [2014-03-08 00:23:11] |
| User41116 - Posts: 10 |
|
Under Global Settings - Data/Trade Service Settings, TransAct user and password is not being recognised by their servers. User and pass has just been issued in the past few hours. This is a trial demo account. Can you please assist with trouble shoot? Note: did not make the mistake of entering SierraChart credentials under above settings. Please refer to message log Current selected Data/Trading service: TransAct | 2014-03-08 11:02:48 TransAct - Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-03-08 11:03:02 TransAct: Connecting to the server 127.0.0.1. Port 1869 | 2014-03-08 11:03:04 The network socket is connected. | 2014-03-08 11:03:04 TransAct: Connected to server. | 2014-03-08 11:03:04 DTC Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.2.0. Provider Name: Transact Futures. | 2014-03-08 11:03:04 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-08 11:03:04 TransAct: Sending logon request message. | 2014-03-08 11:03:04 TransAct: Market data feed reported to be lost. | 2014-03-08 11:03:08 Transact Futures Server Info - Server Name: TransactToSierraBridge. Server Version: 1.2.2.0. Provider Name: Transact Futures. | 2014-03-08 11:03:08 Transact Futures - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-08 11:03:08 Transact Futures - Connection error: Invalid User or Password. | 2014-03-08 11:03:08 Transact Futures: Disconnected from the server. | 2014-03-08 11:03:08 |