Support Board
Date/Time: Thu, 27 Feb 2025 19:32:32 +0000
Post From: Constant Disconnects. I can no longer rely on SC to execute
| [2021-07-19 21:40:31] |
| User656492 - Posts: 146 |
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I thought that would get your attention. The last few days, I've seen equity index futures pause while data for other instruments (NISS-NYSE, etc) continue to update. This is happening only on SC. Other platforms running on the same computer are showing no such pauses. These pauses have gone on long enough for me to be in a position, not know what's happening and then find myself stopped out of that position when the connection is re-established. The green status bar never went yellow or red. The charts simply stopped updating. I pressed "send for analysis" earlier in the day. Here is a snippet: CQG WebSocket socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | Socket gracefully closed by remote side. | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | CloseSocket call. | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | Max send buffers used during socket life: 4 | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | Max send buffer size during socket life: 340 | 2021-07-19 10:47:28.142 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2021-07-19 10:47:28.142 CQG WebAPI | WebSocket closed. | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-07-19 10:47:28.142 Connection to the external service has been lost. | 2021-07-19 10:47:28.142 CQG WebSocket socket (4) | Closed. | 2021-07-19 10:47:28.142 CQG WebSocket socket (0) | CloseSocket call. | 2021-07-19 10:47:28.163 CQG WebAPI | Disconnected. | 2021-07-19 10:47:28.164 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-07-19 10:47:28.164 Version 2285. |