Support Board
Date/Time: Thu, 27 Feb 2025 20:00:44 +0000
Post From: additional data from Sierra
| [2021-07-15 15:54:06] |
| John - SC Support - Posts: 38246 |
|
You have 3 accounts with us. Only one of them has Usage Time, which is the one that starts with "TransAct_User_". You need to login with that same Account Name and password on both systems. Do this first. Then let us know what your next issue is. And be sure you log into this Support Board with that same activate Account Name and post from that account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |