Support Board
Date/Time: Thu, 27 Feb 2025 19:34:46 +0000
Post From: Denali Data Stream
| [2021-07-13 10:06:55] |
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The first step is to solve the freezing issue. Go through the information here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often And then we want you to update to the very latest prerelease in about 10 minutes or after: Software Download: Fast Update We have added additional logging to identify the server you are connected to so we can see if there is any issue on our side. But the main problem clearly sounds like a performance issue on your side with Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-13 10:08:03
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