Support Board

Date/Time: Sun, 08 Sep 2024 00:10:25 +0000

Post From: Delayed Data

[2021-07-06 20:39:49] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34254
Your exchange options did not renew on July 1, 2021. Most likely due to a lack of funds in the account at that time. To reactive the exchange, ensure you have enough funds in your account, then go to the Recurring Services page and scroll to the bottom where you will see your exchange listed with a button that states "Reactivate Exchange". Select that button to reactivate it and get your real-time data flowing again. You can also access the Recurring Services from the following link and then log into the Sierra Chart website if needed: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing