Support Board
Date/Time: Tue, 04 Nov 2025 11:01:53 +0000
Post From: My data is not working.
| [2021-07-02 22:59:47] |
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You need to be on service package 11. And you do have to pay the exchange fee for real-time data. Do you have a live trading account already somewhere?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |