Support Board
Date/Time: Mon, 25 Nov 2024 20:35:32 +0000
Post From: Registered and Paid But Still Shows Trial on Charts
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OK, we understand now. We thought that might be what you are referring to, "Free Trial". And we will rename that to "Create Account". In any case, just disregard it. You can also reach us here: https://www.sierrachart.com/usercp.php?page=SupportTickets Yes, sometimes it could be hours for response depending upon the question, but for basic operational issues usually we are on top of those very quickly. In less than an hour. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |