Support Board
Date/Time: Thu, 27 Feb 2025 16:03:37 +0000
Post From: My data is not working.
| [2021-07-02 17:09:44] |
| John - SC Support - Posts: 38230 |
|
It looks like you are trying to use the Trading Evaluator service for Real-Time data, but you have not finished setting up your Denali Exchange Data Feed, therefore you do not have access to the real-time data. Before you finish setting up the Denali Exchange Data Feed, make sure you are familiar with the CME Group requirement that you have a live, funded, futures trading account in order to get the non-professional exchange rates. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Otherwise, if you just want to use the Delayed Streaming Data, then you just need to be on Package 5, which gives you access to the data, and then use the Trading Evaluator - Delayed. Refer to the following: Simulated Futures Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |