Support Board
Date/Time: Thu, 27 Feb 2025 12:44:20 +0000
Post From: Sierra Chart -- Contact your fcm
| [2021-07-01 16:13:01] |
| John - SC Support - Posts: 38222 |
|
That message is telling us that they did not set you up for the data from CQG when they enabled your account (or at least not for the exchange for that particular symbol). We are sorry to have to tell you to go back to AMP, but you need to let them know that you are not getting the data from CQG and make sure your account is setup to get the data. You will find our information on the error you are getting here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |