Support Board
Date/Time: Thu, 27 Feb 2025 13:06:37 +0000
Post From: Chart data is not updating
| [2021-06-28 19:02:58] |
| User374613 - Posts: 6 |
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I have attempted to go through all settings that I possibly can both in the online account and within the application itself and I cannot get it to update the charts. I am only able to view historical data that is at least 10-20 minutes old and even this is only after I "Delete and Download Data". I even went so far as to sign up for real-time data, again without success. From what I can tell reading the log, the problem exists with the data feed but I am not able to determine what is incorrect: Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-06-28 11:57:44.803 No download requests in the queue to start downloads for. | 2021-06-28 11:57:44.804 SC Data - All Services | Starting real-time market data updates for: MVIS. ID: 1 Service code: equities.us | 2021-06-28 11:57:44.804 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MVIS | 2021-06-28 11:57:44.804 SC Data - All Services | Requesting security definition data for: MVIS. ID: 1 | 2021-06-28 11:57:44.804 Added historical Intraday data request for MVIS to the queue. | 2021-06-28 11:57:44.804 Please help, I am starting to abandon all hope here. |