Support Board
Date/Time: Thu, 27 Feb 2025 09:26:41 +0000
Post From: Why did I not receive an alert regarding CQG order routing being down?
| [2021-06-22 03:56:14] |
| User656492 - Posts: 146 |
|
This morning, I received an email from AMP that included this text regarding CQG's margin calculation issue: "....if you place a trade, you may not be able to Close it. CQG is only refreshing the accounts every 10 minutes....and during this 10 minutes, you may want to close your position and get rejected due to this CQG Margin Calculation Issue. You would then need to contact us...to manually Close your position. During this time, you will be at the mercy of the market movement - until we can confirm your position is FLAT. IT IS NOT WORTH IT!!! Please do not trade until CQG confirms this issue is resolved. If you decide you must place a trade, you are 100% responsible for any PnL. We will be increasing margins to 100% Exchange until CQG issue is resolved." This is obviously a very serious advisory to not open new positions. I received this message long after others received notifications inside the Sierrachart alert manager. Why is it my alert log showed no such messages? Am I really expected to check my email if there's a problem of this sort? |