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Date/Time: Thu, 27 Feb 2025 09:28:11 +0000



Post From: Open Order message when exiting Sierra

[2021-06-22 02:28:56]
Sierra_Chart Engineering - Posts: 18584
If they are not able to be canceled we need to see the rejection in the Trade >> Trade Service Log:
Support Board Posting Information: Providing Lines From Trade Service Log

I decided to just reinstall Sierra and setup the instances again. The new installation is fine. I'm deleting the old installation with the rogue orders. I'm assuming that is OK?
No! No, definitely do not do this at all. It is completely unnecessary, and a drastic operation.

You just need to follow the instructions here:
Trading Information Windows: Deleting Trade Orders File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-06-22 02:29:26