Support Board
Date/Time: Mon, 25 Nov 2024 21:34:58 +0000
Post From: No IB data
| [2014-03-04 21:15:04] |
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We apologize for the delay with responding. The main problem why this occurs is that you are getting a "pacing violation" from IB. So you just have to keep trying to get the historical data from Interactive Brokers, by following the procedure in help topic 7.1 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails7.html You may also be interested in the Sierra Chart Real-time and Historical Exchange Data Feed: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php This will be a good solution to the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |