Support Board
Date/Time: Thu, 27 Feb 2025 09:01:59 +0000
Post From: Lag/delay in DOM prices after switching from CQG to DENALI (EUREX)
| [2021-06-18 05:54:23] |
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For any lagging issues, refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails4.htm The log you gave in post #1 is not indicating any delay. So not sure how you are concluding there is a delay. We want to make sure the data is actually coming from the Denali Exchange Data Feed. Follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-18 05:54:56
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